WARRANTY

1. WARRANTY PERIOD

All HMCL scooters are warranted for a period of 5years or 50000 kms whichever is earlier and motorcycles for a period of 5years or 70000 kms whichever is earlier from the date of purchase of the HMCL two-wheeler

2. TERMS & CONDITIONS

2.1 It is mandatory to avail all services from the HMCL Distributor, the Dealer and/or the authorize service centres, (as the case may be), as per the recommended schedule provided by the HMCL Distributor and/or the Dealer (as the case may be) to the customer at the time of purchase of the HMCL two-wheeler, to be eligible for warranty benefits under this Warranty Policy. Each service should be availed within the number of days or as per the kms range mentioned in the maintenance schedule, whichever is earlier.

2.2 The customer shall carry the owner’s manual and other relevant documents (provided to the customer at the time of purchase of the HMCL two-wheeler) to the Distributor, the Dealer and/or the authorize service centres, (as the case may be) at the time of availing the warranty under this Warranty Policy.

2.3 The Warranty Policy shall immediately expire, prior to the expiry of the Warranty Period, upon the occurrence of any of the following events:

2.3.1 the HMCL two-wheeler is sold by the customer to any subsequent customer if such subsequent customer is not a resident of the Sri Lanka; and

2.3.2 the customer changes its address outside the Sri Lanka.

2.4 The warranty extended to the customer under this Warranty Policy is subject to the limitations on warranty set out under paragraph 4 of Part A of this Warranty Policy

3. LIMITATION OF WARRANTY

The warranty extended to the customer under this Warranty Policy shall be subject to the following exclusions:

(A) Any damage to the HMCL two-wheeler which results from neglect of the periodic maintenance specified by HMCL including failure to avail services as per the recommended schedule in the owner’s manual.

(b) Any damage to the HMCL two-wheeler which results from repair, adjustment or maintenance operations by any method other than the methods specified by HMCL.
(c) Any damage which results from operation or use of the HMCL two-wheeler at anyplace or for such purpose for which the HMCL two-wheeler is not designed or manufactured.
(d) Any damage to the HMCL two-wheeler which results from misuse of the HMCL two- wheeler or its use beyond the limitation of the intended purpose specified by HMCL or under abnormal conditions.

(e) Any damage to the HMCL two-wheeler which results from the use of non-genuine parts or accessories not approved by HMCL or use of fuel, engine oil, lubricant, fluid not recommended by HMCL.

(f) Any damage which results from operation, whether intentional or accidental, other than as specified in the owner’s manual.

(g) Any damages to the HMCL two-wheeler due to improper storage or transport.

(h) Any damages to the HMCL two-wheeler which results from force majeure, such as fire, collusion and theft.

(I) Any damage to the HMCL two-wheeler due to aging such as color shading or fading of painted surface, deterioration of plated surface, deterioration of rubber and plastics or rusting.

(j) Any damage to the HMCL two-wheeler which results from soot and smoke, use of chemical, bird droppings or injury by sea water, sea breeze or salt.

(k) Damage to the painted surface of the HMCL two-wheeler due to industrial pollution or other extraneous factors.

(L) Any HMCL two-wheeler which have participated in a racing event, rally or competition or which have been used as a taxi or rental unit.

(m) Any HMCL two-wheeler which have been remodeled in the manner which may affect the quality, function or performance of the HMCL two-wheeler, in which event the warranty shall terminate at the time when the HMCL two-wheeler is so remodeled (even with sports kits marketed by HMCL for racing purposes).

(n) Normal phenomena like noise, vibration, oil seepage, which do not affect the performance, quality, function of the HMCL two-wheeler.

(o) Maintenance repairs required due to misuse while driving or due to adulteration of oil, petrol or due to bad road conditions.

(p) To normal wear and tear components such as:

(I) electrical wirings, filters, spark plugs, clutch plates, brake shoes, fasteners, shims, washers, oil seals, gaskets, rubber parts, plastic components, chain and sprockets and in case of wheel rim misalignment or bend; or

(ii) petroleum products and fluid such as oil, grease, battery electrolyte, radiator, coolant, brake fluid and other petroleum products as specified by HMCL.

(q) Claims made for any consequential damage due to any previous malfunction which are not subject to the warranty contained herein;

® Damages caused due to usage of improper oil/ grease, non-genuine parts.

(s) For consumables like oil, grease etc. used during services or during warranty repairs.

(t) Any damage which results from repair, adjustments or maintenance operation performed by any person other than the HMCL Distributor, the Dealer and/or the authorize service centers

(U) For HMCL two-wheelers not used in accordance with the owner’s manual supplied with each HMCL two-wheeler.

(v) Any cost of any work to correct improper or poor quality work previously performed by the HMCL Distributor or the Dealer.

(w) Any incidental or additional expenses incurred for making any claim under warranty, such as those for towing, communication, hotel and meals resulting from breakdown of the HMCL two-wheeler at a remote location, any claims for loss of life, personal injury or property damage (exclusive of the HMCL two-wheeler itself), or any other expense related to such claims.

(x) Any cost for periodic maintenance such as cleaning, inspection and adjustment.

(Y) Any defect(s) developing on account of external factors such as environmental factors; including but not limited to fading/peeling/rusting of paint and/or stripes and/or plated parts, seat leather tearing & cracking, aluminum parts oxidation and cracking & discoloring of control switches etc.